Records, vehicles, messages, follow-ups and reminders. Included, not an add-on.
Keep a customer's active contact details accurate without mistaking a retired phone or removed email for something the 30-day trash can restore.
Service advisor · Owner · Manager · checked 2026-08-28
Follow-ups gathers declined work and, when you choose a threshold, files inactive estimates off the board without changing or losing them.
Service advisor · Owner · Manager · checked 2026-09-08
The messages badge counts shop conversations awaiting a person, while the bell keeps a separate feed of events you have not seen.
Service advisor · Owner · Manager · checked 2026-09-08
Compare two customer records, choose what survives, keep their history and contact details, and understand the 30-day undo.
Owner · Manager · Service advisor · Front desk · checked 2026-09-11
Choose the words, one channel, and a future time in your shop's timezone; the conversation shows who scheduled it and lets a person cancel any time before it leaves.
Service advisor · Owner · Manager · Front desk · checked 2026-09-15
Draft one bounded text or email campaign from a saved segment, inspect every recipient, approve the audience separately, then send in person-run batches with live consent checked each time.
Owner · Manager · Service advisor · Front desk · checked 2026-09-11
Save a few lines, one photo, or a short MP4 on the ticket, send its private link through the customer conversation, and see when it was viewed and answered.
Service advisor · Owner · Manager · Technician · checked 2026-09-23
A private link that gives a customer their own service history, paid invoices, shared inspections and what is due next — with no account to create.
Owner · Manager · Service advisor · Front desk · checked 2026-08-23
Publish the work request form, put its link where your customers are, and turn what strangers send into customers — one human press at a time.
Owner · Service advisor · Manager · checked 2026-09-14
Two worklists between visits — cars overdue for service, and paid tickets worth a review ask. Torqix writes the words; a person reads them and presses send, every time.
Owner · Manager · Service advisor · Front desk · checked 2026-09-09
One customer's whole conversation opens next to the order, with a chip per ticket, a mark per channel saying what became of each send, and two switches naming where the next message goes.
Service advisor · Owner · Manager · Front desk · checked 2026-09-07
A photo attached in the conversation goes with the text and with the email, the full-size one stays on the conversation for your team, and Torqix tells you when a carrier will squeeze it or cannot carry it.
Service advisor · Owner · Manager · Front desk · checked 2026-09-06
Message templates are the lines you say twenty times a week, written once, with thirteen placeholders the product fills in from the customer, the car, the ticket and your letterhead.
Owner · Manager · Service advisor · Front desk · checked 2026-09-06
Two different kinds of missing, and they are worth telling apart. One is a feature that does not exist, which no amount of writing would fix. The other is a feature that ships and that we have not documented, which is our backlog and nobody else’s problem to excuse.