What it can see, what it will never do on its own, and how to turn it off.
It can look anything up on its own. Anything that would change your shop — including a text, a note, a job, an estimate or a pricing matrix — comes back as a draft for a person to review.
Owner · Manager · Service advisor · checked 2026-09-14
Ask it product questions in plain words — how do I invite a technician, where do deposits live, can Torqix take card payments. It answers from these help articles, names the article it used, and says so honestly when the answer is that a feature is not built.
Anyone · checked 2026-09-07
Add sealed provider credentials, test the receptionist without a call, choose its policy, and understand the consent, message and transcript records a real call requires.
Owner · Manager · checked 2026-08-30
A technician says what they found, the assistant sorts it into cause and correction, and nothing reaches the job until a person presses confirm.
Technician · Owner · Manager · checked 2026-09-23
Two different kinds of missing, and they are worth telling apart. One is a feature that does not exist, which no amount of writing would fix. The other is a feature that ships and that we have not documented, which is our backlog and nobody else’s problem to excuse.