Choosing which notifications count

The bell in the top bar carries fourteen kinds of event, from a customer approving work to a parts order landing at the counter. Not all fourteen are yours to care about, and the number beside the bell is only useful if it counts things you would act on. So each kind has a switch, and the switches belong to you rather than to the shop.

Setting them

1. 1

   Step 1: Open the bell and choose Notification settings

   Open the bell in the top bar, then choose Notification settings in its footer. That door lands on the Notifications card of Your profile. No permission is involved beyond being signed in — this is your own screen, not a shop setting.

2. 2

   Step 2: Turn off the kinds you do not want counted

   One box per kind, under Badge the bell for these. Everything is on until you say otherwise. You are only shown the kinds you could be told about at all: a technician has no Disputes switch, because a chargeback row would never be drawn for them.

3. 3

   Step 3: Press Save notifications

   One save for the whole card, not one per switch. The bell's number changes on the next screen you open, and the choice follows you to whichever machine you sign in on.

What a switched-off kind still does

It still arrives. The row appears in the bell's drawer and on Notifications exactly as it always did, marked Muted, with no unread dot. All that changes is the number: the bell stops counting it.

Muted rows also sit below the rows that still count, rather than in date order among them, and they never push a counted row out of the drawer's twelve. So switching off bookings at a shop that takes nine a morning genuinely gives that space back to the approvals and the payments — and the bookings are still there, at the foot of the list, if you go looking.

The kinds you can switch

The car's own life

Authorizations when a customer approves or declines work, Payments and Refunds, Inspections when a technician finishes one, and QC bypassed when a car is released without its quality check.

The calendar and the counter

Appointments, Cancellations and no-shows, and Parts in when an order is received.

Money that is argued about

Discount requests for whoever answers them, Discount answers for whoever asked, and Disputes when a chargeback closes.

Addressed to you

Work requests from your website that nobody has picked up, Mentions when somebody names you or assigns you something, and Support replies from the Torqix team.