Help centre · People and access
Asking for time off, and answering a request
Ask for days away from the time clock, see where your request stands, and approve or decline requests as a manager.
For anyone, manager · checked against the product on 2026-11-06
Open Time and press Time off. The dates are the shop's calendar days. A manager reviews a request before it changes the schedule, and approved days appear on the technician schedule.
Ask for time off
Step 1: Choose the kind
Under Kind choose Vacation, Sick, Personal or Unpaid.
Step 2: Choose the days
Fill in First day and Last day. For one day, make them the same.
Step 3: Say why
Type a Reason. Only you and time-clock managers can read it. Then press Request time off.
Your request shows under My requests, newest first, as Requested, Approved, Declined or Canceled. While it is still waiting you can press Cancel request.
Answer a request as a manager
Managers see every request under Shop requests. Type a Decision note, which is required, and press Approve or Decline. A manager can also file a request for somebody else by choosing them under Whose time; it shows as a Manager entry and still waits for an answer.